Privacy Policy
Effective Date: 10/31/25
Last Updated: 10/31/25
Northside Collision (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share your information when you visit https://northsidecollision.com
(“the Site”), interact with us, or use our services.
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information, as described below:
A. Information You Provide Voluntarily
When you interact with our Site or services, you may provide:
Contact Information: such as your name, email address, phone number, and mailing address when you request estimates, schedule repairs, or contact us.
Service Information: vehicle make, model, year, and details about your repair request.
Communication Data: information contained in your messages or inquiries.
B. Information Collected Automatically
When you visit our Site, we automatically collect certain information using cookies, analytics, and similar technologies:
Device and Usage Data: IP address, browser type, device type, operating system, and referring URLs.
Analytics Data: via tools such as Google Analytics, which collect aggregated statistics about page views, time on page, and demographic information (e.g., age range, gender, interests) where available.
C. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
Enable essential website functionality.
Analyze site traffic and improve user experience.
Personalize content and advertisements (if applicable).
You can manage your cookie preferences through your browser settings or through our cookie consent banner when you visit the Site.
2. How We Use Your Information
We use the collected information for the following purposes:
To provide, maintain, and improve our services.
To respond to your inquiries, schedule repairs, and deliver customer support.
To analyze usage trends and measure the effectiveness of our website.
To comply with legal obligations and enforce our terms and policies.
To communicate important updates or promotional materials (with your consent, where required).
3. Sharing Your Information
We do not sell your personal information.
We may share your data only in the following circumstances:
With Service Providers: such as website hosting companies, analytics providers (e.g., Google Analytics), or customer support tools who assist us in operating our business.
For Legal Reasons: when required by law, regulation, or court order.
Business Transfers: in connection with a merger, acquisition, or sale of company assets.
All service providers are required to safeguard your information and use it only for the purposes specified by Northside Collision.
4. Use of Google Analytics
We use Google Analytics to help us understand how visitors use our Site. Google Analytics may collect data such as your IP address, device information, and on-site behavior through cookies.
Google may use this data according to its own privacy policy:
https://policies.google.com/privacy
To prevent your data from being used by Google Analytics, you can install the Google Analytics Opt-Out Browser Add-on
.
5. Your Privacy Rights
Depending on where you live, you may have specific rights under privacy laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
If You Are Located in the European Union (GDPR Rights):
You have the right to:
Access the personal data we hold about you.
Request correction or deletion of your personal data.
Object to or restrict the processing of your data.
Withdraw consent at any time (without affecting prior lawful processing).
Data portability (receive your data in a structured, commonly used format).
If You Are a California Resident (CCPA Rights):
You have the right to:
Request to know what personal data we collect, use, and share.
Request deletion of your personal information.
Opt out of the “sale” or “sharing” of personal data (we do not sell personal data).
Receive equal service and pricing, even if you exercise your privacy rights.
To exercise any of these rights, please contact us at:
info@northsidecollision.com
We may ask for reasonable verification of your identity before fulfilling your request.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.
7. Security
We use appropriate administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute protection.
8. Children’s Privacy
Our services are not directed toward children under the age of 16, and we do not knowingly collect personal data from them.
9. Links to Other Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies when visiting them.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.
We encourage you to review this policy regularly to stay informed about our data practices.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:
